-
Bug
-
Resolution: Unresolved
-
Medium
-
None
-
2
-
Severity 3 - Minor
-
Issue Summary
When a JQL that doesn't return any issues is used in Jira Cloud for Excel, the add-in in Excel keeps on loading and never returns that no issues are found.
Steps to Reproduce
- Go to Excel online and add install Jira Cloud for Excel.
- Go to a cell and use Jira.JQL(<JQL>) function and use a JQL what doesn't return any Jira issues.
- Go to Add-ins section in Excel >open Jira cloud for Excel.
- In Issues tab select =JIRA>JQL() function under the Import type drop own.
- Click on Get data now.
Expected Results
The add-in should return that no Jira issues was found.
Actual Results
The add-in keeps on loading and never returns that no issues were found.
Workaround
Run the JQL in the Jira site issue search(https://<site name>.atlassian.net/issues/?jql=) and then click on Apps > Export to Excel.