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  1. Jira Platform Cloud
  2. JRACLOUD-91679

Microsoft Graph API integration for Incoming Mail handlers - CLOUD

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Same as mentioned in issue JRASERVER-74746:

      Some customers are reporting that IMAP and POP are being deprecated inside their network, so they would be without any options to configure Jira mail handlers.
      In addition to that, more and more security teams doesn't approve IMAP/POP3 usage, therefore this is a mandatory and critical feature for us Jira admin.

            [JRACLOUD-91679] Microsoft Graph API integration for Incoming Mail handlers - CLOUD

            David T Jones added a comment -

            Please take a look at this. Due to this we can no longer use inbound email. 

            David T Jones added a comment - Please take a look at this. Due to this we can no longer use inbound email. 

            Andrew SHELTON added a comment -

            It looks like for the on-premises version this is completed, but not for the cloud. When will the cloud have the same functionality? We have multiple departments that can no longer auto generate tickets from email.

            Andrew SHELTON added a comment - It looks like for the on-premises version this is completed, but not for the cloud. When will the cloud have the same functionality? We have multiple departments that can no longer auto generate tickets from email.

              Unassigned Unassigned
              deebf50a716b Julian Schürck
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                Created:
                Updated: