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Bug
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Resolution: Fixed
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High
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2
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Minor
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4
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Issue Summary
Setting up an announcement banner when "Users can dismiss the banner" is turned off, causes the banner to disappear when additional tabs are opened in standard browser settings. Issue is not observed while in incognito mode.
Steps to Reproduce
- Create banner.

- Start opening duplicate tabs or just new tabs on the same site.
- Either on the 2nd tab or a bit more after - the banner stops appearing and refresh doesn't fix it.
- Several refreshes might fix it but it's inconsistent.
- Using incognito works always. Clearing cache and cookies of the browser did not resolve it.
Expected Results
Announcement banner to be visible always when setting "Users can dismiss the banner" toggle is turned off.
Actual Results
Banner disappears in a new tab.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available.
- is duplicated by
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JRACLOUD-85102 Announcement Banner is not working properly
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- Closed
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- is related to
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JRACLOUD-84690 Announcement banner disappears after opening additional tabs
- Closed
- is blocked by
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BLU-4382 Loading...