Importing Trello boards with actions from deleted users to Jira Cloud fails with errors

XMLWordPrintable

    • 7
    • Major
    • 61

      Issue Summary

      Importing cards from Trello where history items are created by deleted users fail with an NPE.

      Steps to Reproduce

      1. Create a board in Trello and a list using user A
      2. Create a card in this board using user B:
      3. Import it to Jira Cloud using the Trello importer
      4. Delete user B from Trello altogether, card will now look like this:
      5. Import it to Jira Cloud again

      Expected Results

      Both import attempts work.

      Actual Results

      First import attempt, while user B still exists, works. Second import fails with an NPE.
      This is shown in UI:

      Workaround

      • Copy the problematic board excluding the activity log and connected users. 
      • Import the copied board and it should wokrk

        1. ui_errors.png
          ui_errors.png
          106 kB
        2. card_before.png
          card_before.png
          202 kB
        3. card_after.png
          card_after.png
          205 kB

              Assignee:
              Unassigned
              Reporter:
              Jaime S
              Votes:
              2 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: