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  1. Jira Platform Cloud
  2. JRACLOUD-81925

Importing Trello boards with actions from deleted users to Jira Cloud fails with errors

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      Issue Summary

      Importing cards from Trello where history items are created by deleted users fail with an NPE.

      Steps to Reproduce

      1. Create a board in Trello and a list using user A
      2. Create a card in this board using user B:
      3. Import it to Jira Cloud using the Trello importer
      4. Delete user B from Trello altogether, card will now look like this:
      5. Import it to Jira Cloud again

      Expected Results

      Both import attempts work.

      Actual Results

      First import attempt, while user B still exists, works. Second import fails with an NPE.
      This is shown in UI:

      Workaround

      • Copy the problematic board excluding the activity log and connected users. 
      • Import the copied board and it should wokrk

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        3. ui_errors.png
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              Unassigned Unassigned
              jsilveira Jaime S
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                Created:
                Updated:
                Resolved: