Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-81820

User filtering (single user picker) does not work in the new issue view

    XMLWordPrintable

Details

    Description

      Summary

      In New issue view single user-picker custom field does not apply the group filtering configured for the field.

      Steps to Reproduce

      1. Create a single user picker custom field by accessing Jira Settings > Issues > Custom field > Add custom field.
      2. Add that custom field to a screen.
      3. Access that's custom field setting page and setup group/filter to a group with few users in it.
      4. Go to the project where that screen is placed and with the new issue view enabled, try to edit that custom field option.

      Expected Results

      The only users are shown are in the filter/group configured for the field.

      Actual Results

      All users are displayed.

      Notes

      The User picker custom field literally displays ALL users including Portal customers from Jira Service Desk.

      Workaround (may not be applicable for some sites as we move to the new issue view)

      • Disable the new issue view. For that follow the steps below:
        1. Select your avatar and choose Profile
        2. Turn off the New Jira issue view toggle under Labs

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              akhan@atlassian.com Asim K
              Votes:
              23 Vote for this issue
              Watchers:
              35 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: