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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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Component/s: Work Item - View (Internal developer use only)
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None
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1
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Severity 3 - Minor
Issue Summary
Unclear error is showing when trying to watch issue if property "Allow users to watch issues" is OFF.
Steps to Reproduce
- Navigate to Jira General Settings https://<instance>.atlassian.net/jira/settings/system/general-configuration
- Switch off option "Allow users to watch issues"
- Navigate to any Jira issue and click on Watch button
- Error is popped up.
- Click on Start / Stop Watching.
Expected Results
Watch button greyed out OR clear message is displayed
Actual Results
Errors "We couldn't load watchers list", "We couldn't update your watch status" are displayed

Workaround
You will be able to add / view watchers if global setting is enabled. No workaround to display clear error message.
- duplicates
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JRACLOUD-81236 Disabling the Watch issues option will cause the Watch icon to still appear but give a system error when trying to use it
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- Gathering Impact
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