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  1. Jira Platform Cloud
  2. JRACLOUD-79130

Portal-only users can be mentioned using (@), added as Watchers and set as Reporter in Software projects.

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      Summary

      Portal-only users can be mentioned using (@), added as Watchers and set as Reporter in Software projects.

      Steps to Reproduce

      1. Create a user with restricted portal access
      2. Create a Software project.
      3. Create a issue using any type of Issue Type
      4. Try mention the user and add it as watcher.

      Expected Results

      • Portal-only users should not appear on the picker list when using mentions and watcher options. They are appearing as follow the screenshots below:

      Watcher:

       

      Mention:

       

      Project created:

       

      User tested:

       

      Actual Results

      Portal-only users can be mentioned in Software projects.

      Notes

      It does not make sense mention and add Portal-only users as a watcher in a Software because they do not have access to it.

      Workaround

      There is no workaround.

        1. Mention.png
          152 kB
          Rohith Prasad
        2. screenshot-1.png
          71 kB
          Anusha Rutnam
        3. screenshot-2.png
          78 kB
          Anusha Rutnam
        4. Software project.png
          133 kB
          Rohith Prasad
        5. User.png
          91 kB
          Rohith Prasad
        6. Watcher.png
          176 kB
          Rohith Prasad

              Unassigned Unassigned
              dmachado Diego Machado (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: