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  1. Jira Platform Cloud
  2. JRACLOUD-79130

Portal-only users can be mentioned using (@), added as Watchers and set as Reporter in Software projects.

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      Summary

      Portal-only users can be mentioned using (@), added as Watchers and set as Reporter in Software projects.

      Steps to Reproduce

      1. Create a user with restricted portal access
      2. Create a Software project.
      3. Create a issue using any type of Issue Type
      4. Try mention the user and add it as watcher.

      Expected Results

      • Portal-only users should not appear on the picker list when using mentions and watcher options. They are appearing as follow the screenshots below:

      Watcher:

       

      Mention:

       

      Project created:

       

      User tested:

       

      Actual Results

      Portal-only users can be mentioned in Software projects.

      Notes

      It does not make sense mention and add Portal-only users as a watcher in a Software because they do not have access to it.

      Workaround

      There is no workaround.

        1. Mention.png
          Mention.png
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        2. screenshot-1.png
          screenshot-1.png
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        3. screenshot-2.png
          screenshot-2.png
          78 kB
        4. Software project.png
          Software project.png
          133 kB
        5. User.png
          User.png
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        6. Watcher.png
          Watcher.png
          176 kB

              Unassigned Unassigned
              dmachado Diego Machado (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: