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Bug
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Resolution: Incorrectly Filed
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Low
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None
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1
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Minor
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Issue Summary
Currently, when creating a Linked Issue for a JSM Project, we only have the option to select the Issue Type, not the Request Type for the linked ticket. Since we cannot Create a Linked Issue Screen as per JSDCLOUD-3917, we should have a default option to enter the values for the Request Type.
Steps to Reproduce
- Open an existing issue from any JSM project and click on the Link Issue button > + Create linked isue;
- On the Create linked issue screen, notice that we only see the option to select the Issue Type, not the Request type.
Expected Results
Since we are creating a linked issue from an existing JSM ticket, we should have the option to select the Request Type of the ticket.
Actual Results
On the Create linked issue screen, we can only select the Issue Type for the ticket.
Workaround
The workaround is to create an Automation Rule to set the Request Type for any ticket which has an empty value for this field.
- is related to
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JSDCLOUD-15179 Option to select the Request Type on Create Linked Issue screen for JSM Projects
- Future Consideration
- mentioned in
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Page Failed to load
Hi Everyone,
This is just to inform you that this bug ticket will be closed, as it was classified as a Feature Request. This case will now be tracked through the following Feature Request ticket:
JRACLOUD-78924 - Option to select the Request Type on Create Linked Issue screen for JSM Projects
Thank you,
Rodrigo da Silva
Atlassian Support | Cloud