Problem

When viewing the exported CSV file in Excel, the special characters aren't rendered correctly.

Steps to Replicate

1. Create an issue with special characters
2. Go to Issue Navigator and click Export > Current fields
3. Open the exported CSV in Excel

Expected Behaviour

The special characters are displayed properly.

Actual Behaviour

Special characters are not correctly rendered. As an example, "phố xưa" is displayed as "phố xÆ°a" when viewed in Excel.

Workaround

Option 1:

1. Open the file with Notepad
2. Choose File > Save as
   • File name: jira.csv (any name but must end with .csv)
   • Save as type: All files
   • Encoding" UTF-8
     

Option 2:

1. Open the exported CSV file with Notepad++
2. Under "Encoding", it should be shown File is UTF-8 without BOM.
3. Converting the file to UTF-8 with BOM will allow the file to be displayed correctly in Excel.
   

Note:
Viewing the CSV in text editor works fine.