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  1. Jira Cloud
  2. JRACLOUD-77268

Email notification in text format to show user name

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      Problem definition:

      Email notification in text format does not show user name when mentioning a user in the comment.

      Suggested Solution:

      Change the text format to show the user name and not the account ID.

      Why is this important:

      Users that prefer text format cannot see who was mentioned in the comment.

      Workaround:

      Change the email format to HTML.

        1. Screen Shot 2021-08-25 at 12.19.44.png
          40 kB
          Vasilije Dramicanin

            Unassigned Unassigned
            023fbc695e10 Vasilije Dramicanin
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              Created:
              Updated:
              Resolved: