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  1. Jira Cloud
  2. JRACLOUD-77268

Email notification in text format to show user name

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    Description

      Problem definition:

      Email notification in text format does not show user name when mentioning a user in the comment.

      Suggested Solution:

      Change the text format to show the user name and not the account ID.

      Why is this important:

      Users that prefer text format cannot see who was mentioned in the comment.

      Workaround:

      Change the email format to HTML.

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-72779 Notifications sending user Account ID instead of full name

          • Medium - Medium priority issues
          • Long Term Backlog
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-72779 Notifications sending user Account ID instead of full name

          • Medium - Medium priority issues
          • Long Term Backlog

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              Unassigned Unassigned
              023fbc695e10 Vasilije Dramicanin
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              Dates

                Created:
                Updated:
                Resolved: