Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-77268

Email notification in text format to show user name

XMLWordPrintable

    • 0
    • 3

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem definition:

      Email notification in text format does not show user name when mentioning a user in the comment.

      Suggested Solution:

      Change the text format to show the user name and not the account ID.

      Why is this important:

      Users that prefer text format cannot see who was mentioned in the comment.

      Workaround:

      Change the email format to HTML.

        1. Screen Shot 2021-08-25 at 12.19.44.png
          Screen Shot 2021-08-25 at 12.19.44.png
          40 kB

              Unassigned Unassigned
              023fbc695e10 Vasilije Dramicanin (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: