Details
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Bug
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Resolution: Unresolved
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Low
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Minor
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1
Description
At the moment, we can't set an ETA for this feature to be released, since there's a number of factors that determine how our product team prioritizes new features. Consider adding yourself as a watcher to be kept informed as to the state of this feature request moving forward. With that way, if our development team updates the ticket, you'll be notified via email.
You can learn more by reading Implementation of New Features Policy.
Problem Definition
Currently, the smart value comment.body expands mentioned user's accountId that is hard to understand for the recipients.
Suggested Solution
Expand the most understandable field of the mentioned user, such as displayName.
Or, provide any Smart Value capturing the mentioned users in the comment.
Workaround
None. Consider adding yourself as a watcher to be kept informed as to the state of this feature request moving forward. With that way, if our development team updates the ticket, you'll be notified via email.
Attachments
Issue Links
- is duplicated by
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AUTO-654 @ mentions are not rendered when Comments are email sent through the {{issue.comments.last.body}} smart value
- Closed