Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-76730

"The issue no longer exists" error message when pasting an attachment under issue search

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      Issue Summary

      "The issue no longer exists" error message when pasting an attachment under issue search.
      The same error is observed when on the Search issues page, if we paste an attachment when trying to create a new issue.

      Steps to Reproduce

      Issue Search:

      1. Go to "Filters" > "Advanced issue search" > search for any issues under a certain project
      2. Paste a screenshot that is saved on your clipboard

      Creating an issue:

      1. Go to "Filters" > "Advanced issue search"
      2. Click on Create, to create a new issue.
      3. Paste a screenshot(CTRL+V) that is saved on your clipboard.

      Expected Results

      The screenshot should be attached with no error messages.

      Actual Results

      The screenshot is attached but an error message is displayed: "The issue no longer exists":

      Workaround

      Issue Search:
      Open the issue in a new tab and attach the image.

      Creating an issue:
      Close the error message and click on create. This will create an issue with the required attachment.
      Screen Recording 2022-03-24 at 4.13.44 PM.mov

        1. 2021-05-31_16-32-02.mp4
          14.90 MB
          Michal
        2. image-2021-05-31-15-13-06-288.png
          14 kB
          Michal
        3. Screen Recording 2022-03-24 at 4.13.44 PM.mov
          10.11 MB
          Vaishnavi

            Unassigned Unassigned
            mkeshet@atlassian.com Michal
            Votes:
            3 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: