Summary

While attaching screenshot using the "CTRL + V" shortcut, JIRA throws the "The issue no longer exists." error.

Steps to reproduce the error:

1. Go to issue navigator.
2. Click on any filter. Eg: "Viewed recently"
3. Ensure that issue is shown in "Detail view".
4. Click on any issue. Ensure that the comment box is set to text mode.
5. Take any screenshot and use the "CTRL + V" shortcut in the comment box. The screenshot will be added. Cancel the action and click outside the comment box.
6. Try to use "CTRL + V" shortcut in the comment box again to attach the screenshot.
7. "The issue no longer exists." error will be shown.

Environment

Jira Cloud

Expected Results

Attachment attached without any error.

Actual Results

Attachment not added and JIRA throws the "The issue no longer exists." error.

Workaround

1. Attach the attachment by opening the new in individual issue page view.
2. Refresh the page and attach the screenshot using the "CTRL + V" shortcut again.