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Bug
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Resolution: Timed out
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Low
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4
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Severity 3 - Minor
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Issue Summary
"The issue no longer exists" error message when pasting an attachment under issue search.
The same error is observed when on the Search issues page, if we paste an attachment when trying to create a new issue.
Steps to Reproduce
Issue Search:
- Go to "Filters" > "Advanced issue search" > search for any issues under a certain project
- Paste a screenshot that is saved on your clipboard
Creating an issue:
- Go to "Filters" > "Advanced issue search"
- Click on Create, to create a new issue.
- Paste a screenshot(CTRL+V) that is saved on your clipboard.
Expected Results
The screenshot should be attached with no error messages.
Actual Results
The screenshot is attached but an error message is displayed: "The issue no longer exists":
Workaround
Issue Search:
Open the issue in a new tab and attach the image.
Creating an issue:
Close the error message and click on create. This will create an issue with the required attachment.
Screen Recording 2022-03-24 at 4.13.44 PM.mov
- is related to
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JRACLOUD-66688 Paste Image to Comment at Issue Navigator is Not Working
- Closed
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JRACLOUD-69430 Attachment "The issue no longer exists." error
- Closed
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JRACLOUD-73732 Paste Image to an issue at Issue Navigator is Not Working
- Closed