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Bug
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Resolution: Timed out
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Low
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3
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Severity 3 - Minor
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Issue Summary
Jira notifications are adding a default icon to issue types and ignoring the actual issue type icon.
Steps to Reproduce
- Create new issue
- Make sure that you'll receive the agent notification of issue created
- When the user receive notification from JIRA related to this particular issue type, the icon related to this issue type won't be shown, but a default one.
Expected Results
Email notification should display the custom issue type's icon selected in JIRA.
Actual Results
The system will display always the same icon independent of the issue type.
The same behavior occurs in other notifications, like issue assigned, issue commented, etc.
Workaround
Currently there is no workaround for this issue.
- is duplicated by
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JRACLOUD-76601 Custom icons in custom issue types are not displaying in email notifications
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- Closed
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