Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-76601

Custom icons in custom issue types are not displaying in email notifications

XMLWordPrintable

      Issue Summary

      When you use a custom icon in an issue type the notifications generated from it display a gray default icon instead of the custom one.

      Steps to Reproduce

      1. Configure a custom icon in one issue type
      2. Generate a notification
        Video:
        https://share.getcloudapp.com/jkuLNDpx

      Expected Results

      The custom icon should be visible in the notification

      Actual Results

      A gray default icon is displayed

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              gsandoval@atlassian.com Gino S
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: