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  1. Jira Cloud
  2. JRACLOUD-76210

Users with only Browse project permission (read-only) cannot see fields that are empty in the new issue view

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      Issue Summary

      Users with only Browse project permission (read-only) cannot see fields that are empty in the new issue view. In the Issue Layout, the fields are not configured to be hidden when empty.
      Users with read-only access are unaware that the issue may contain other fields in the issue which are left empty.
      Users would need Edit Issues permissions to see the field that are empty. But the admin may not want the users to edit the issues.

      Steps to Reproduce

      1. Provide only Browse Project permission to a user/group
      2. Field with 'Empty' values are not visible to the user. In the Issue Layout, the fields are not configured to be hidden when empty.

      Expected Results

      The Empty fields should be shown to users with read-only access.

      Actual Results

      The Empty fields are not shown to users with read-only access.

      Workaround

      Provide Edit issues permission to the users.

            Unassigned Unassigned
            rdey@atlassian.com Ratnarup
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            33 Vote for this issue
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              Created:
              Updated: