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Bug
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Resolution: Duplicate
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High
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17
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Severity 3 - Minor
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7
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Hi everyone,
This is Michał from the Jira team.
Based on the bug description provided on this ticket, we verified the current behaviour of JQL full-text search functionality. Unfortunately, the problem is multifaceted, as it depends on your particular Jira configuration and the specific characters you are searching for.
Some of the problems are known and we can offer workarounds that may work for you.
We decided to split this ticket into more specific scenarios. Below, we are pointing you to possible paths you can follow:
- If your site’s Indexing Language is not set to "English - Aggressive Stemming", and you cannot search by part of the word that contains a number, please go to JRACLOUD-84448
- If your site’s Indexing Language is set to "English - Aggressive Stemming" mode, please go to
JRACLOUD-82660(there is the workaround we recently proposed)
- If your case doesn't fit any of the above or you have trouble in determining it, don't hesitate to contact our support.
The Indexing language configuration can be found under Administration > System > General Configuration, however its visibility can be limited to Jira administrators.
I'm sorry for the inconvenience and we hope the above workarounds will help some of you.
Regards,
Michał
Issue Summary
Unable to search for issues using words separated by _ (underscore) or - (dash/hyphen) in a text field
Steps to Reproduce
- Create an issue with the summary - ABC_PQR_XYZ or ABC-PQR-XYZ
- Search for issues using the JQL
summary ~ 'PQR'
Expected Results
The issue created in Step 1 should be listed.
Actual Results
The issue may or may not be listed.
Workaround
Try being more specific in the search using more words. For example, try searching for summary ~ 'ABC_PQR or summary ~ 'ABC_PQR_XYZ'
- is related to
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JRACLOUD-76210 Users with only Browse project permission (read-only) cannot see fields that are empty in the new issue view
- Gathering Interest
- relates to
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- Gathering Interest