Summary

• Currently, you can only trigger the smart link if you type a whitespace or line break, but there are certain scenarios where these characters will not be used, and the comment will be submitted without the smart link.

Examples

• "Maybe this is related to ISSUE-2020" (Issue at the end of the sentence, comment submitted)
• "Check the resolution on ISSUE-2020, same symptoms." (A comma after the issue key)
• "This seems to be the same as ISSUE-2020." (Sentence ends with a dot)
• Typing "This seems to be the same as ISSUE-2020." and then immediately saving the issue (i.e. not adding whitespace or a line break)

Additional notes

• The old issue view would process the smart link after the comment is submitted, so it wasn't a problem, but for the sake of parity, these scenarios should be handled as well on the new issue view.

Workaround

• Use English to Yoda translators Use a whitespace to process the smart link or line break before submitting the comment, the line break will be ignored.