Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-75183

When a user does not have the global permission to browse users they get an error that appears to be a system failure

    XMLWordPrintable

Details

    • 3
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      When a user lacks the browse users and groups global permission and attempts to create a user-based search they get the following error:

      "The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation."

      Users should either get an error that they lack permission or better, should not have the basic search options for searching on a user at all.

      Either way, THIS looks like a system failure.  This error gets people calling the admin team, asking why Jira is failing.

      Attachments

        1. screenshot-1.png
          253 kB
          Anusha Rutnam

        Issue Links

          Activity

            People

              hkim@atlassian.com Ho Kim
              316cf5f3c5e2 Rob Horan
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: