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Suggestion
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Resolution: Fixed
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None
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19
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8
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h3. Summary
When assigning an issue the entry box does not recognise the assignee's email address. Sometimes, one person may have the same display name with different Atlassian accounts. So, it makes sense to have the ability to choose based on email addresses.
Workaround
As a workaround for this issue, there’s the possibility to use the v2 of the endpoint rest/api/2/user/assignable/search (e.g.: rest/api/2/user/assignable/search?project=ProjectID&query=email), which should return the values according to the user profile visibility settings (or by entering the complete email address).
- duplicates
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JRACLOUD-77556 Unable to search for Assignee using Email Address
- Closed
- is related to
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JRACLOUD-72550 User-picker field in New Issue view is not displaying email of a user
- Closed
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JRACLOUD-82450 Searching for a user in the reporter field using non Atlassian email doesn't work
- Gathering Impact