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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-74680

Ability to control the number of comments to collapse

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None

      Description

      Problem

      jira.comment.collapsing.minimum.hidden setting in Jira's advanced settings doesn't work for the new issue view. It would be great if this setting works, or an alternative way is provided to achieve this.

      Why is it important?

      Sometimes the agents and admins don't want to have to click to view more comments and want to have all comments being shown in the issue view.

      Suggested resolution

      Enable the jira.comment.collapsing.minimum.hidden setting to the new issue view.

      Workaround

      Disable the new issue view by accessing the profile picture > personal settings and disable the Jira labs.

      • This must be done individually.

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            Assignee:
            Unassigned
            Reporter:
            ahirama Ai Hirama
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated: