Current behaviour

On loading an issue with 107 comments, the first 5 appear:

Underneath the 5 comments is a button, View 100 older comments. After clicking the next 100 comments appear along with a new button View 2 remaining older comments:

Desired behaviour

Sometimes the agents and admins don't want to have to click to view more comments and want to have all comments being shown in the issue view.

Suggested resolution

Enable the jira.comment.collapsing.minimum.hidden setting to the new issue view.

Workaround

There is no workaround.

Notes

The related feature request JRACLOUD-44911 – User-option to disable auto collapse on comments asks that this feature be enabled at user level (rather than at site level).