Details
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Type:
Sub-task
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Status: Open (View Workflow)
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Priority:
Low
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:
Description
Problem
jira.comment.collapsing.minimum.hidden setting in Jira's advanced settings doesn't work for the new issue view. It would be great if this setting works, or an alternative way is provided to achieve this.
Why is it important?
Sometimes the agents and admins don't want to have to click to view more comments and want to have all comments being shown in the issue view.
Suggested resolution
Enable the jira.comment.collapsing.minimum.hidden setting to the new issue view.
Workaround
Disable the new issue view by accessing the profile picture > personal settings and disable the Jira labs.
- This must be done individually.