Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-74680

Ability to control the number of comments to collapse at site level


    • 2
    • 19
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Current behaviour

      On loading an issue with 107 comments, the first 5 appear:

      Underneath the 5 comments is a button, View 100 older comments. After clicking the next 100 comments appear along with a new button View 2 remaining older comments:

      Desired behaviour

      Sometimes the agents and admins don't want to have to click to view more comments and want to have all comments being shown in the issue view.

      Suggested resolution

      Enable the jira.comment.collapsing.minimum.hidden setting to the new issue view.


      There is no workaround.


      The related feature request JRACLOUD-44911 – User-option to disable auto collapse on comments asks that this feature be enabled at user level (rather than at site level).

        1. screenshot-1.png
          385 kB
        2. screenshot-2.png
          531 kB

            Unassigned Unassigned
            ahirama Ai Hirama
            62 Vote for this issue
            54 Start watching this issue