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  1. Jira Platform Cloud
  2. JRACLOUD-74399

CSV Import should include information regarding Project Type and Template.

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      Problem definition

      When trying to perform a CSV import, the user cannot select which Project Template and Type are being created. The current documentation Importing data from CSV does not include the information for importing the Project Type.

      Suggested solution

      Update the documentation to reflect this by explaining that the "Project Type" column should be added with the possible values as "Software, Business, and service_desk"

      Possible Workaround

      If a user would like to create a project while importing issues from a CSV file, what is possible to accomplish is while importing, when selecting the project, we can create a new one and specify its type and template.

            [JRACLOUD-74399] CSV Import should include information regarding Project Type and Template.

            Anusha Rutnam added a comment -
            Atlassian Update - January 2024

            As I did not receive any responses to this comment I am closing this ticket.

            If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - January 2024 As I did not receive any responses to this comment I am closing this ticket. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment -

            The documentation in this issue's description is for Jira Server as this ticket was cloned from a Server ticket. Can the watchers of this issue let us know if they have encountered an error in the Jira Cloud documentation?: Import data from a CSV file

            Anusha Rutnam added a comment - The documentation in this issue's description is for Jira Server as this ticket was cloned from a Server ticket. Can the watchers of this issue let us know if they have encountered an error in the Jira Cloud documentation?: Import data from a CSV file

            Carolyn Moore added a comment -

            What a massive waste of time figuring this out when all someone has to do is update the documentation and template. What would it take? 30 min? Clearly, your time is more valuable than mine in your opinion. I respect my customer's time more than this

            Carolyn Moore added a comment - What a massive waste of time figuring this out when all someone has to do is update the documentation and template. What would it take? 30 min? Clearly, your time is more valuable than mine in your opinion. I respect my customer's time more than this

            Craig Shrimpton added a comment -

            I just lost a lot of time trying to get an upload to an existing Project to work only to find out the Atlassian example documentation on the official site is in error and the problem has been know about for at least 7 months...

            Pretty unimpressive to say the least. 

            While including a "Project Type" column fixed my upload it is clearly a bug. Why should I need to define a type if the Project already exists?

            Craig Shrimpton added a comment - I just lost a lot of time trying to get an upload to an existing Project to work only to find out the Atlassian example documentation on the official site is in error and the problem has been know about for at least 7 months... Pretty unimpressive to say the least.  While including a "Project Type" column fixed my upload it is clearly a bug. Why should I need to define a type if the Project already exists?

              Unassigned Unassigned
              ec42d141de9c Marcelo B
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                Created:
                Updated:
                Resolved: