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  1. Jira Data Center
  2. JRASERVER-65580

CSV Import documentation should include information on how to import Project Type.

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      When trying to perform a CSV import, the user will get the errror: "For the CSV import to be successful, you must specify a CSV header row that corresponds to the Project type. Available project types are: software, business' but the current documentation Importing data from CSV does not include the information for importing the Project Type.

      Suggestion:
      Update the documentation to reflect this by explaining that the "Project Type" column should be added with the possible values "Software, Business and service_desk"

            [JRASERVER-65580] CSV Import documentation should include information on how to import Project Type.

            Heidi Hendry added a comment -

            The documentation still does not show Project Type is required.

            Heidi Hendry added a comment - The documentation still does not show Project Type is required.

            Anna Guglielmo added a comment -

            Vote added

            Anna Guglielmo added a comment - Vote added

            Maria Flores added a comment -

            I did this less than a year ago and I didn't get this message. Today when I tried I got the message for the first time. Definitely the documentation should be updated.

            Maria Flores added a comment - I did this less than a year ago and I didn't get this message. Today when I tried I got the message for the first time. Definitely the documentation should be updated.

            Mark Gaz added a comment - - edited

            Confirmed Jan 2020 - this occurs when importing issues into an existing project, and it is really not obvious how to resolve the issue, without finding this page of documentation.  Most people read the Import page documentation when first learning how to do this and setup their CSV file.  This should be documented there.

            I will also add that the example import files on that page fail for the same reason.  That is, the examples are not complete and are therefore incorrect.  Examples should work.  That needs to be fixed.

            Mark Gaz added a comment - - edited Confirmed Jan 2020 - this occurs when importing issues into an existing project, and it is really not obvious how to resolve the issue, without finding this page of documentation.  Most people read the Import page documentation when first learning how to do this and setup their CSV file.  This should be documented there. I will also add that the example import files on that page fail for the same reason.  That is, the examples are not complete and are therefore incorrect.  Examples should work.  That needs to be fixed.

            Evanna McMahon added a comment -

            This does not only occur when importing into new projects it also occurs when the project name/project type exists

            Evanna McMahon added a comment - This does not only occur when importing into new projects it also occurs when the project name/project type exists

            MattS added a comment -

            This only applies I think if you are creating new projects during the import. I'd recommend not doing that if possible. But yes, this should be in the docs I think

            MattS added a comment - This only applies I think if you are creating new projects during the import. I'd recommend not doing that if possible. But yes, this should be in the docs I think

              a803384f6b1d Tomasz Prus
              lsaw@atlassian.com Leon (Inactive)
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                Created:
                Updated: