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Bug
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Resolution: Fixed
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High
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None
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16
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Severity 2 - Major
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1
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Issue Summary
The Label field is not listing the created labels and when users search for an existing label, it always gives an option to create a new label field.
Steps to Reproduce
- In Jira, add Labels field to the issue screen.
- Add a few test labels to the Labels field
- Now add a custom label field to the issue screen and search for an existing label created. The same behavior is noticed even with system Label field.
Expected Results
The users should be able to search for all the existing labels
Actual Results
When users search for an existing label, users would get an option to create a new label for the existing label
Notes: The behavior is the same for classic and next-gen projects and this is also happening for custom fields with label type.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JRACLOUD-80143 Created Labels do not show up in the labels drop down list immediately after creation
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- Closed
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- is superseded by
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JRACLOUD-81420 Existing labels are not showing up in the list of available labels, users would get an option to create a new label every-time searching for an existing label
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- Closed
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