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  1. Jira Platform Cloud
  2. JRACLOUD-73889

Cannot Upload Attachments on Issue Transition Screens if Attachment field is not present on screen

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      Summary

      The attachment is not uploaded when trying to paste an attachment from the clipboard during a transition if the attachment field has not been added to the transition screen.

      Steps to Reproduce

      1. Go to an issue and make a transition (make sure the transition contains a screen that does not include the Attachment field)
      2. Ctrl + C to copy the attachment from the local machine
      3. Ctrl + V to paste the attachment into the comment box

      Expected Results

      The attachment is uploaded, and the wiki markup of the attachment is automatically added to the comment

      Actual Results

      • The attachment is not uploaded

      Workaround

      Add the Attachment field to the transition screen

        1. Preview - existing attachment 2.png - 10 January 2024.mp4
          355 kB
        2. Preview - existing attachment 2.png - 10 January 2024-1.mp4
          355 kB

              7645729f7e9f Arbaaz Gowher
              ahirama Ai Hirama
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                Created:
                Updated: