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  1. Jira Cloud
  2. JRACLOUD-73625

Multi line fields are not rendering URLs as hyper links automatically in new JIRA issue view

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low
    • Issue - View
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      Issue Summary

      As per summary, custom multi line fields are not rendering URLs as hyper links in new JIRA issue view. System field like description still render URL fine.

      In old JIRA issue view, URLs in old JIRA issue view are rendered as hyper links.

      Steps to Reproduce

      1. Create a multi line custom field.
      2. Insert it into a screen of a project.
      3. Fill in any URLs into it.

      Expected Results

      URLs should automatically be rendered as hyper links.

      The screenshot above is from the old JIRA issue view.

      Actual Results

      URLs are rendered as plain text.

      Workaround

      Set Wiki Style as Renderer in Project Settings > Fields for the affected field. Once Wiki Style is used, the URL is correctly rendered as expected.

        1. image-2020-01-03-13-53-23-080.png
          7 kB
          Vincent Chin
        2. image-2020-01-03-13-53-54-856.png
          5 kB
          Vincent Chin

            Unassigned Unassigned
            vchin Vincent Chin (Inactive)
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              Created:
              Updated:
              Resolved: