Issue Summary

The Jira Cloud backup manager limits how often backups can be created.

In Server a Jira Administrator can reset this timer, but in Cloud this is a restricted function

This can be limiting during migration projects where a Cloud site needs to be backed up multiple times in a short period during a weekend migration, or prior to an import etc.

See this knowledge base article for further information: JIRA: Backup frequency is limited. You can not make another backup right now

Steps to Reproduce

1. From the Backup Manager screen create a Backup for Cloud (ticking the box to include attachments, avatars and logos)
2. Click the button to create another backup

Expected Results

A second backup would be able to be generated

Actual Results

The below error message is shown

Export error
* Backup frequency is limited. You cannot make another backup right now. Approximate time until next allowed backup: 47h 59m
Please try again later or contact support if error persists.

Workaround

You can uncheck the box to include Attachments, Ava**tars & Logos and you will be able to kick off a new backup