Status: Closed (View Workflow)
The Jira Cloud backup manager limits how often backups can be created.
In Server a Jira Administrator can reset this timer, but in Cloud this is a restricted function
This can be limiting during migration projects where a Cloud site needs to be backed up multiple times in a short period during a weekend migration, or prior to an import etc.
See this knowledge base article for further information: JIRA: Backup frequency is limited. You can not make another backup right now
Steps to Reproduce
- From the Backup Manager screen create a Backup for Cloud (ticking the box to include attachments, avatars and logos)
- Click the button to create another backup
A second backup would be able to be generated
The below error message is shown
Export error * Backup frequency is limited. You cannot make another backup right now. Approximate time until next allowed backup: 47h 59m Please try again later or contact support if error persists.
You can uncheck the box to include Attachments, Ava**tars & Logos and you will be able to kick off a new backup
JRACLOUD-67496 Increase backup frequency
- Gathering Interest