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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Work Item - View (Internal developer use only)
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8
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Severity 3 - Minor
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1
Issue Summary
Uploading an image between lines of text may fail if you do not wait for its full upload in the file picker.
Environment
Jira Cloud.
Steps to Reproduce
- Type a line of text -> press enter;
- Type another line of text -> go up to the previous line -> press enter;
- Upload an image -> when selecting a file in the file picker, click on Insert file before the image is fully uploaded (you can see a progress bar on the file);
- When the image's upload is completed (in the Comment field), click on Save.
Here's a recording of the problem, as well as from the cases where it will work properly: Image upload in new issue view.mp4
Expected Results
The comment will be saved.
Actual Results
Nothing happens when you click on the Save button.
Workaround
When you wait for the full upload of the file in the file picker before clicking on Insert file, it works correctly.
Also, if you can cancel the current comment, when trying again, the file will already be in the recent uploads. Selecting the file from there will work properly as well.
- relates to
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JRACLOUD-72959 Attachments uploaded via the new view will not be retained by the issues
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- Closed
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- Testing discovered
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JRACLOUD-73292 When adding an image to a comment, if the save button is clicked multiple times before the upload is complete, multiple comments are added
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- Closed
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- mentioned in
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