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  1. Jira Platform Cloud
  2. JRACLOUD-72813

Save button becomes unresponsive if you try to add attachment before the upload finishes

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      Summary

      When using the new issue view, the Save button becomes unresponsive when uploading a file if you hit Insert a file before the upload has finished.

      Steps to Reproduce

      1. use the new issue view
      2. click on the insert a file or image button
      3. add an attachment of a few Mb and hit Insert a file before the upload finishes
      4. try saving the comment

      This problem can be replicated consistently in different browsers.

      Expected Results

      The upload finishes and the comment is added

      Actual Results

      The upload finishes but the Save button doesn't work. You can try to re-upload the file multiple times but still doesn't work. You need to cancel that existing comment, then open the comment box again to start the process again.

      So effectively you break the comment box when doing this until you reopen it.

      Workaround

      Wait for the file to finish the upload before hitting the Insert file

              Unassigned Unassigned
              rbaldasso Rodrigo Baldasso
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                Created:
                Updated:
                Resolved: