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  1. Jira Platform Cloud
  2. JRACLOUD-72570

Ability to move a single Jira Service Management Project to another instance / site

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      Atlassian Update – 5 June, 2024

      Hi everyone, this feature is now available as Beta for all JSM customers. Read more about it here: https://community.atlassian.com/t5/Jira-Service-Management-articles/Copy-Product-Data-for-JSM-is-now-available-to-all/ba-p/2712385

      Please let us know if you have any feedback on this proposed change.

      Atlassian Update – December 15, 2023

      Hi everyone, this feature is now out of beta: https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/#Access-the-cloud-to-cloud-migration-feature#Choose-projects-to-migrate

      The cloud-to-cloud migration tool does not, however, support moving a single Jira Service Management project to another site. With this in mind, I would like to suggest we update the Summary of this ticket to specify something along the lines of "Ability to move a single Jira Service Management Project to another instance / site".

      Please let us know if you have any feedback on this proposed change.

      Atlassian Update – April 27, 2022

      Hi everyone,

      This is a delayed update, but one I am very happy to share.

      The Cloud-to-cloud migration tool was released to all Jira instances in Dec 2021. It is in “Beta” right now, and currently supports Jira Core and JSW (company-managed projects only). You can read details about the feature at https://support.atlassian.com/migration/docs/cloud-to-cloud-migration/.

      We want to thank all the customers who participated in the early access program. Your feedback and patience has helped us tremendously and made it possible for us to make it available to all customers.

      Over the last few months we have continued working on cloud-to-cloud tool to create a more stable and reliable migration journey. We recently hit a milestone of 1K unique customers using the tool by serving 1257 customers in March 2021.

      I also want to update the Swarna Mehta is the new Product Manager looking after this. She is tagged as the new owner of the ticket.

      Thank you everyone for your support through this journey.

      Best wishes,
      Ritesh Ranjan
      Product Manager, Migrations

      Original Request

      Currently the Data Importer only supports "Instance" (http://confluence.atlassian.com/display/JIRA/Restoring+Data) imports, but support for for "Single Project" (http://confluence.atlassian.com/display/JIRA/Restoring+a+Project+from+Backup) imports is also required.

      This limitation makes instance migration/merge a difficult task.

      Workaround:
      How to merge two JIRA Cloud instances

              smehta2@atlassian.com Swarna Mehta
              fakraemer fabs
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