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  1. Jira Cloud
  2. JRACLOUD-71615

Disabling Outgoing Mail is not applied when Jira email batching is enabled

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    Description

      Summary

      • As a Jira administrator I disabled the outgoing mail feature on my cloud site, however, I'm still receiving notifications.

      • These notifications are specifically received from next-gen projects.
      • The change to outgoing mail feature is not getting applied to next-gen projects.

      Steps to Reproduce

      1. Go to cloud_site/secure/admin/OutgoingMailServers.jspa
      2. Disable the feature.
      3. Go to a next gen project, try to trigger a notification by creating a new Jira issue and assigning it to a user.

      Expected Results

      No email notification is sent.

      Actual Results

      An email notification is sent.

      Notes

      This can be considered as related to report JSWCLOUD-17157.

      Workaround

      Currently, there is no valid workaround yet.

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              ohookins@atlassian.com Oliver Hookins (Inactive)
              fabbes Fares Abbes
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              Dates

                Created:
                Updated:
                Resolved: