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  1. Jira Platform Cloud
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-70794

Create linked issue not available in the new Jira issue view for Business and Service Desk projects

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    • Icon: Sub-task Sub-task
    • Resolution: Fixed
    • Icon: Low Low
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    • Issue - View

      Update 9 October 2019

      The Create Linked Issue capability is now available in the new issue view. It can be accessed as a link via the "Link issue" button:

      Summary

      In the new Jira issue view it is not possible to create a new linked issue from Business project issues or Service Desk project issues.

      Steps to Reproduce

      1. In a Business or Service Desk project issue, click on the three dot menu

      Expected Results

      The option to create a new linked issue should be available

      Actual Results

      The option is not available.

      Workaround

      Create a new issue manually and go back to the original issue and link the newly created issue manually.

        1. Screen Shot 2019-10-24 at 10.45.46 am.png
          34 kB
          Caroline Bartle
        2. old issue view.png
          61 kB
          Ramon M
        3. new issue view.png
          37 kB
          Ramon M
        4. link new issue view.png
          59 kB
          Ramon M

              Unassigned Unassigned
              rmacalinao Ramon M
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                Created:
                Updated:
                Resolved: