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Sub-task
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Resolution: Fixed
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Low
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None
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None
Hi everyone,
We can now confirm that we have begun working on a download all attachments feature for the new issue view. This will first be released to Jira Service Desk in the coming weeks followed by Jira Software & Jira Business in the coming months.
Kind regards,
Atlassian
Hi everyone,
Thank you for your patience on this particular issue. We can now confirm that we have begun investigating the download all feature in the new issue view and have started reaching out to users to gather insights. We anticipate that development will begin in the next four weeks and we will regularly update this issue as we progress.
Regards,
Atlassian
Hi Everyone,
I want to provide a quick update for this topic. this feature will be in progress soon, and it is being under consideration to be prioritised in the next couple of months. we will keep you posted with the updates. I know this has taken a while to build out, but rebuilding Jira issues is no small feat, so we very much appreciate your patience on this.
In the meantime, you can opt out of this new issue experience via your Personal Settings > Jira Labs section will have a 'new issue view' toggle to turn it on or off. We will not be disabling this opt-out option until we have rebuilt all the key features of the Jira issues experience you have come to know and love.
Regards,
Atlassian
Summary
In the new JIRA issue view, there's no option to manage and download all attachments.
Steps to Reproduce
- Add a few attachments to an issue
- See the Attachments panel in the new issue view
Expected Behavior
There should be an option to manage and download all attachments as in the old issue view
Actual Behavior
No such option exists
Workaround
Use direct links:
- Download All
https://<JIRA_Domain>/secure/attachmentzip/<Issue_ID>.zip
- Manage (Download All is available on this page)
https://<JIRA_Domain>/secure/ManageAttachments.jspa?id=<Issue_ID>
To get issue ID in the new view:
- Click the ... button on the top right side
- Hover the mouse onto Clone or Delete
- See issue ID from browser's status bar
- is duplicated by
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JRACLOUD-72531 New Issue View - Download all attachments
- Closed
- is related to
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JRACLOUD-69331 No timestamps for attachments in the new jira issue view
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- Closed
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- relates to
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- Gathering Interest
- mentioned in
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[JRACLOUD-70033] Ability to Manage and Download All Attachments in New Issue View
| Assignee | Original: Matthew Canham [ 90b1f9a97277 ] | New: Ahmud Auleear [ 2239430e27fb ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 645011 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 576781 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 525741 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Link | New: This issue relates to JRACLOUD-68871 [ JRACLOUD-68871 ] |
| Labels | Original: attachments bento green | New: attachments bento green pre-transition |
| Labels | Original: attachments bento | New: attachments bento green |
Hi all, I'm a product manager for JSD and really appreciate you taking the time to share your thoughts here.
If you are a Jira Service Desk user, I would love to hear about your experiences with the new issue view to better understand how we can serve your needs.
Please click here to book a meeting and we can take it from there.
https://calendly.com/jgonsalkorale/new-issue-view-in-jira-service-desk
Kind regards,
Jehan
Jira Service Desk
Hi everyone,
We are rolling out a new attachment experience in JSW and JSD beginning today. You will be able to switch between a list view and the existing strip view, you'll also be able to download all attachments in a zip file.
When the new attachment experience reaches your instance over the next week please feel free to leave any feedback here.