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  1. Jira Platform Cloud
  2. JRACLOUD-70019

Non admin CSV importer has limited field mapping options.

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      While performing a CSV import as a user, the option available during field mapping is a lot less (restricted) compared to the options available to Admins. Having the non-admin CSV importer mirror the same functionalities as the Admin CSV importer would be a useful functionality that allows users to map issues properly during import.

      Example field: Watcher

       

      Notes on the different importers

      Non-admin CSV importer

      • Documented here: Create issues using the CSV importer
      • Accessed by going to https://<your site name>.atlassian.net/issues/ > Click three dots > Select Import issues from CSV 
      • Can only be used to create tickets

      Admin-only CSV importer

      • Documented here: Import data from a CSV file
      • Accessed by going to https://<your site name>.atlassian.net/secure/admin/ExternalImport1.jspa
      • Can create tickets and users

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              Unassigned Unassigned
              sayanloye Shakiru Ayanloye (Inactive)
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                Created:
                Updated: