Summary

Bulk Create and CSV Import are 2 different features:

• CSV Import is meant for JIRA admins and an admin can use it to import almost everything without restriction
• Bulk Create is meant for non-JIRA admins and only new issues can be created in bulk, respecting what can be done using the Create button in the GUI

In brief:

Problem

The doc for Creating issues using the CSV importer (Bulk Create) contains everything that can be done with Importing data from CSV (CSV Import) e.g.:

• Attachments, Comments, Work Logs can be imported
• New users and custom fields can be created if not exists

The doc must be fixed to clearly differentiate between the 2 features.