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  1. Jira Cloud
  2. JRACLOUD-69315

Use .jpeg or .png for default avatars as some mail clients doesn't support .svg images

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    Description

      Summary

      As suggested by the title, email clients like Gmail does not support vector images like .svg (which we are currently using as default avatar images). Due to this, the default avatars are not loading on JIRA notifications. This might be related to https://jira.atlassian.com/browse/JRACLOUD-59523.

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          duplicates

          Suggestion - JRACLOUD-47728 As admin, would like SVG image format render to PNG format when sending email notifications

          • Gathering Interest
          is duplicated by

          Suggestion - JRACLOUD-71792 Add SVG fallback to handle Account Avatars

          • Closed
          is related to

          Suggestion - JSDCLOUD-3121 As admin, would like SVG image format render to PNG format when sending email notifications

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-59523 Default avatar image not loading in notifications

          • Low - Low priority issues
          • Closed

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              Unassigned Unassigned
              vchin Vincent Chin (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: