Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-6851

Allow more than one custom field context to be associated with the same project but different issue types

    • 2,724
    • 160
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Atlassian Update – November 2024

      Hey everyone,

      The team assessing the work has identified some foundational/refactoring work that needs to be done ahead of enabling this feature - as you know, contexts have existed for many years and we need to do a bit of a clean-up in order to support this feature properly. In short, this change is more complex than simply enabling additional contexts, and may take longer to resolve. I understand this will be disappointing for many, but thank you for keeping engaged and interested. I will be back with an update end of the month.

      Regards

      Carol & the Atlassian team

      In the custom field configuration context, it is not possible to choose a project if it has already been associated to another configuration context of the same custom field. For instance, it is not possible to make the following associations:

      Task, project1, configuration context 1
      Task, project2, configuration context 2
      Bug, project1, configuration context 3
      Bug, project2, configuration context 4

            [JRACLOUD-6851] Allow more than one custom field context to be associated with the same project but different issue types

            Josh added a comment -

            Hi 684cb16ed833. Do you happen to have any update on the timeline for implementing this functionality? You mentioned that it was probably "months" out back in December; wondering if there is a month that you're now targeting.

            Josh added a comment - Hi 684cb16ed833 . Do you happen to have any update on the timeline for implementing this functionality? You mentioned that it was probably "months" out back in December; wondering if there is a month that you're now targeting.

            59886a7e4545 - Completely understand 'your take' on this ticket and why you feel it should have been raised as a bug.

            and yes - also completely understand your frustration with the length of time it takes for some items to be resolved (I have a list of documented long-term items which we have run up against both as users and administrators -  which I have previously passed onto Atlassian for their consumption). I too wish Atlassian would 'sort out' some of the more basic/grating issues for their user base before adding new bells and whistles, but like you I have very little influence on their decision-making processes.

            Again - frustrating, but we have to wait unfortunately. 

            Kind Regards - Steve

            Steve Davis added a comment - 59886a7e4545 - Completely understand 'your take' on this ticket and why you feel it should have been raised as a bug. and yes - also completely understand your frustration with the length of time it takes for some items to be resolved (I have a list of documented long-term items which we have run up against both as users and administrators -  which I have previously passed onto Atlassian for their consumption). I too wish Atlassian would 'sort out' some of the more basic/grating issues for their user base before adding new bells and whistles, but like you I have very little influence on their decision-making processes. Again - frustrating, but we have to wait unfortunately.  Kind Regards - Steve

            steve.davis1 The fact that it's filed as a Suggestions doesn't mean it's not a bug  

            The settings of a context require you to give 2 inputs: (1) An issuetype and (2) a project, so one would expect that the context applies to this particular combination of (issuetype,project) while in reality it does not. This is clearly a bug for me.

            I totally understand Atlassian has a lot to do, but 20 years for a basic feature? If you ask admins what they would've liked more - Atlassian Intelligence or a few bug fixes - I'm pretty sure I know the answer.

            Jared Schmitt added a comment - steve.davis1 The fact that it's filed as a Suggestions doesn't mean it's not a bug   The settings of a context require you to give 2 inputs: (1) An issuetype and (2) a project, so one would expect that the context applies to this particular combination of (issuetype,project) while in reality it does not. This is clearly a bug for me. I totally understand Atlassian has a lot to do, but 20 years for a basic feature? If you ask admins what they would've liked more - Atlassian Intelligence or a few bug fixes - I'm pretty sure I know the answer.

            59886a7e4545 - As far as I can see this is a 'suggestion', not a bug ticket.

            Whilst I appreciate the sentiment that yes, having to vote for new features and wait is frustrating (believe me, I'm in the same boat - I don't work for Atlassian!) and yes, when it is a bug fix ticket it's even more frustrating - in this instance it's effectively a 'New Feature' request. So the change requested is not 'due to a bug' but due to a limitation of the existing software.

            There are obviously hundreds (if not thousands) of tickets in process by Atlassian for all sorts of changes, as well as their own wishlist - so we can only wait until they have appropriate resources available to implement this.

            Kind Regards - Steve

            Steve Davis added a comment - 59886a7e4545 - As far as I can see this is a 'suggestion', not a bug ticket. Whilst I appreciate the sentiment that yes, having to vote for new features and wait is frustrating (believe me, I'm in the same boat - I don't work for Atlassian!) and yes, when it is a bug fix ticket it's even more frustrating - in this instance it's effectively a 'New Feature' request. So the change requested is not 'due to a bug' but due to a limitation of the existing software. There are obviously hundreds (if not thousands) of tickets in process by Atlassian for all sorts of changes, as well as their own wishlist - so we can only wait until they have appropriate resources available to implement this. Kind Regards - Steve

            Hi 684cb16ed833 

            1. It's ridiculous that your customers need to vote on bug fixes in order to get a working software.
            2. Am I just missing the "EoM update" which was probably due by end of Dec'24? 

            Jared Schmitt added a comment - Hi 684cb16ed833   It's ridiculous that your customers need to vote on bug fixes in order to get a working software. Am I just missing the "EoM update" which was probably due by end of Dec'24? 

            Andreas added a comment -

            684cb16ed833 53214b82d75d this is a huge pain point for lots of Jira Cloud users. Please ensure that the priority is set accordingly.

            Andreas added a comment - 684cb16ed833 53214b82d75d this is a huge pain point for lots of Jira Cloud users. Please ensure that the priority is set accordingly.

            Happy New Year, everyone! May it be filled with joy, success, and - who knows - maybe even some miracles. Like Atlassian resolving to fix this bug. We can dream, right?

            Tobias Bosshard added a comment - Happy New Year, everyone! May it be filled with joy, success, and - who knows - maybe even some miracles. Like Atlassian resolving to fix this bug. We can dream, right?

            Josh added a comment -

            Thank you for the update, 684cb16ed833 .

            We'll wait with bated breath for the updates ahead. Out of the many feature requests our company has submitted / voted on, this one is easily in the top 3.

            Wishing you and the rest of the team happy holidays! πŸŽ„βœ¨πŸŽ

            Josh added a comment - Thank you for the update, 684cb16ed833 . We'll wait with bated breath for the updates ahead. Out of the many feature requests our company has submitted / voted on, this one is easily in the top 3. Wishing you and the rest of the team happy holidays! πŸŽ„βœ¨πŸŽ

            Carol Low added a comment -

            Thanks dcd56a4d94b6 - appreciate the question! Sorry I missed it earlier. It's looking like months rather than weeks at this stage, and we will be rolling it out as part of a broader series of changes to how fields are configured - I'll be back with more updates.

            Carol Low added a comment - Thanks dcd56a4d94b6 - appreciate the question! Sorry I missed it earlier. It's looking like months rather than weeks at this stage, and we will be rolling it out as part of a broader series of changes to how fields are configured - I'll be back with more updates.

            Josh added a comment -

            I appreciate the attention this request is getting, 53214b82d75d, f91199aa80c0, and Carol.

            Given the dependencies / prerequisites, do you anticipate it taking weeks, months, or years to implement?

            Josh added a comment - I appreciate the attention this request is getting, 53214b82d75d , f91199aa80c0 , and Carol. Given the dependencies / prerequisites, do you anticipate it taking weeks, months, or years to implement?

              Unassigned Unassigned
              rickye Richard THIBAULT
              Votes:
              1369 Vote for this issue
              Watchers:
              679 Start watching this issue

                Created:
                Updated: