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  1. Jira Data Center
  2. JRASERVER-6851

Allow more than one custom field context to be associated with the same project but different issue types

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      Atlassian Update – 17 July 2019

      Hi everyone,

      We have reviewed this suggestion again and decided to keep the current status of 'Not being considered' because work on custom field contexts is not currently prioritised on Jira roadmap. The suggestion will remain open and we'll post an update typically within the next 12 months. We are not yet closing this suggestion as we do believe it would improve the product and user experience with custom fields.

      We understand this decision will be disappointing to those who voted here, but hope you will appreciate our open communication. At the same time you may find our recent investments useful. Read about what's recently shipped and our current work on Jira Server and Data Center in this community post.

      You can also read here about our approach to highly voted Server and Data Center suggestions.

      Katarzyna Derenda
      Product manager, Jira Server and Data Center

      Show
      Atlassian Update – 17 July 2019 Hi everyone, We have reviewed this suggestion again and decided to keep the current status of 'Not being considered' because work on custom field contexts is not currently prioritised on Jira roadmap. The suggestion will remain open and we'll post an update typically within the next 12 months. We are not yet closing this suggestion as we do believe it would improve the product and user experience with custom fields. We understand this decision will be disappointing to those who voted here, but hope you will appreciate our open communication. At the same time you may find our recent investments useful. Read about what's recently shipped and our current work on Jira Server and Data Center in this community post . You can also read here about our approach to highly voted Server and Data Center suggestions. Katarzyna Derenda Product manager, Jira Server and Data Center
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      In the custom field configuration context, it is not possible to choose a project if it has already been associated to another configuration context of the same custom field. For instance, it is not possible to make the following associations:

      Task, project1, configuration context 1
      Task, project2, configuration context 2
      Bug, project1, configuration context 3
      Bug, project2, configuration context 4

            [JRASERVER-6851] Allow more than one custom field context to be associated with the same project but different issue types

            Creating multiple custom fields for collecting the same information across different issue types is so redundant and confusing, not just in the process of configuring it, but also for reporting purposes later. It looks horrible in queues and filters. Having multiple contexts for different issue types in the same project would be a game changer..

            Maria I. Ivanova added a comment - Creating multiple custom fields for collecting the same information across different issue types is so redundant and confusing, not just in the process of configuring it, but also for reporting purposes later. It looks horrible in queues and filters. Having multiple contexts for different issue types in the same project would be a game changer..

            We recently taught a Jira Bootcamp to some of our highly engaged and awesome clients, and attempted to build multiple custom field contexts in a particular project for different issue types, only to find out that it is not possible to do so, as per the essence of the issue that is captured here.

             

            There are of course workarounds (creating different custom fields being one; not ideal), but I find the design (ability to create different field contexts mapped to different issue types) confusing in that it leads the admin down a path that is then not working.

             

            I am also curious why an issue opened 19 years ago is still being tracked? If it has been fallen off the priority list for nearly two decades, it will probably never get completed and you might want to consider closing it  with a succinct note on the reasons and suggested workarounds. Thanks for your consideration.

            Dietmar Doerschlag added a comment - We recently taught a Jira Bootcamp to some of our highly engaged and awesome clients, and attempted to build multiple custom field contexts in a particular project for different issue types, only to find out that it is not possible to do so, as per the essence of the issue that is captured here.   There are of course workarounds (creating different custom fields being one; not ideal), but I find the design (ability to create different field contexts mapped to different issue types) confusing in that it leads the admin down a path that is then not working.   I am also curious why an issue opened 19 years ago is still being tracked? If it has been fallen off the priority list for nearly two decades, it will probably never get completed and you might want to consider closing it  with a succinct note on the reasons and suggested workarounds. Thanks for your consideration.

            It is a shame that such a old and high votes feature request , that is even older then the cloud, is considered for the cloud but not yet for DC. Shame on Atlassian that DC customers again are clearly now only in the second position. The are good for giving their money to Atlassian but not for bringing DC also functional forward.

            Michael Mohr added a comment - It is a shame that such a old and high votes feature request , that is even older then the cloud, is considered for the cloud but not yet for DC. Shame on Atlassian that DC customers again are clearly now only in the second position. The are good for giving their money to Atlassian but not for bringing DC also functional forward.

            Yara Sayah added a comment -

            +1

            Yara Sayah added a comment - +1

            +1

            Zac added a comment -

            Frustrating that this feature is still not available.

            +1

            Zac added a comment - Frustrating that this feature is still not available. +1

            @e0a4ab8f8fd7 where you been for last 2-3 years?

            Did you see current UX/UI of Jira Cloud vs Server / DC? Those are already two totally different products. If you train a user to use DC, they have no idea even how to search for issue or change the issue type. Those products are going thru totally different development tree. 

            Tomáš Vrabec [neresit.cz] added a comment - @ e0a4ab8f8fd7 where you been for last 2-3 years? Did you see current UX/UI of Jira Cloud vs Server / DC? Those are already two totally different products. If you train a user to use DC, they have no idea even how to search for issue or change the issue type. Those products are going thru totally different development tree. 

            @Tomáš Vrabec [neresit.cz] I think that woul be a mistake on Atlassian's part. You don't want people to have to be retrained when switching to the Cloud, Both products should remain similar.

            Jozef Vandenmooter added a comment - @Tomáš Vrabec [neresit.cz] I think that woul be a mistake on Atlassian's part. You don't want people to have to be retrained when switching to the Cloud, Both products should remain similar.

            because they wont release new features for datacenter anymore. they have a cloud first policy.

            systems-intern added a comment - because they wont release new features for datacenter anymore. they have a cloud first policy.

            I see that. Nevertheless, this is not an answer for me why this feature with significant demand is not considered. It was raised in 2005 already, long before the cloud product was even in discussion.

            Marie.Sirrenberg added a comment - I see that. Nevertheless, this is not an answer for me why this feature with significant demand is not considered. It was raised in 2005 already, long before the cloud product was even in discussion.

              Unassigned Unassigned
              rickye Richard THIBAULT
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