Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-67001

CSV import failing on some instances

    XMLWordPrintable

Details

    Description

      Summary

      When importing CSV file, system will fail to import with the following error:
      "Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: com.atlassian.jira.issue.search.SearchException: Attempted to perform non-db capable search in Vertigo mode: Attempted to perform non-db capable search in Vertigo mode"

       -

      Steps to Replicate

      1. Navigate to External System Import
      2. Select CSV
      3. Select CSV file to upload > complete 3 steps
      4. Select Begin Import

      Expected Result

      Issues/projects to be created. Sample:

      Current Result

      Import failed - 
       -

      Cloud version: JIRA v1001.0.0-SNAPSHOT

      Attachments

        1. Screenshot from 2017-06-12 18-44-36.png
          41 kB
          Eithar N.
        2. Screenshot from 2017-06-12 18-45-02.png
          133 kB
          Eithar N.
        3. Screenshot from 2017-06-12 19-23-49.png
          24 kB
          Eithar N.

        Issue Links

          Activity

            People

              jferrogarcia Xavier Ferro (Inactive)
              enasef Eithar N. (Inactive)
              Votes:
              21 Vote for this issue
              Watchers:
              22 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: