CSV import failing on some instances

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    • 9
    • Severity 2 - Major
    • 1

      Summary

      When importing CSV file, system will fail to import with the following error:
      "Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: com.atlassian.jira.issue.search.SearchException: Attempted to perform non-db capable search in Vertigo mode: Attempted to perform non-db capable search in Vertigo mode"

       -

      Steps to Replicate

      1. Navigate to External System Import
      2. Select CSV
      3. Select CSV file to upload > complete 3 steps
      4. Select Begin Import

      Expected Result

      Issues/projects to be created. Sample:

      Current Result

      Import failed - 
       -

      Cloud version: JIRA v1001.0.0-SNAPSHOT

              Assignee:
              Xavier Ferro (Inactive)
              Reporter:
              Eithar N. (Inactive)
              Votes:
              21 Vote for this issue
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: