CSV import failing on some instances

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    • 9
    • Severity 2 - Major
    • 1

      Summary

      When importing CSV file, system will fail to import with the following error:
      "Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: com.atlassian.jira.issue.search.SearchException: Attempted to perform non-db capable search in Vertigo mode: Attempted to perform non-db capable search in Vertigo mode"

       -

      Steps to Replicate

      1. Navigate to External System Import
      2. Select CSV
      3. Select CSV file to upload > complete 3 steps
      4. Select Begin Import

      Expected Result

      Issues/projects to be created. Sample:

      Current Result

      Import failed - 
       -

      Cloud version: JIRA v1001.0.0-SNAPSHOT

        1. Screenshot from 2017-06-12 18-44-36.png
          41 kB
          Eithar N.
        2. Screenshot from 2017-06-12 19-23-49.png
          24 kB
          Eithar N.
        3. Screenshot from 2017-06-12 18-45-02.png
          133 kB
          Eithar N.

            Assignee:
            Xavier Ferro (Inactive)
            Reporter:
            Eithar N. (Inactive)
            Votes:
            21 Vote for this issue
            Watchers:
            22 Start watching this issue

              Created:
              Updated:
              Resolved: