Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-64912

Provide the user with the ability to edit e-mail templates via GUI

XMLWordPrintable

    • 0
    • 4

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Currently JIRA does not provide an option to edit the E-mail templates via GUI, and the only way to edit the templates is by navigating to atlassian-jira/WEB-INF/classes/templates/email/ of the <jira-application-dir> in your JIRA installation directory and manually editing those files. In addition, this form of customization is also unsupported as per the Atlassian Support Offerings .

      Suggested Solution

      Provide the users with the ability to edit those files through the GUI or provide an alternative simpler method.

      Workaround

      Users may refer to Customizing email content KB for more information on how to perform this manually

              Unassigned Unassigned
              malaaeldin Mahmoud Alaaeldin (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: