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  1. Jira Cloud
  2. JRACLOUD-64912

Provide the user with the ability to edit e-mail templates via GUI

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Currently JIRA does not provide an option to edit the E-mail templates via GUI, and the only way to edit the templates is by navigating to atlassian-jira/WEB-INF/classes/templates/email/ of the <jira-application-dir> in your JIRA installation directory and manually editing those files. In addition, this form of customization is also unsupported as per the Atlassian Support Offerings .

      Suggested Solution

      Provide the users with the ability to edit those files through the GUI or provide an alternative simpler method.

      Workaround

      Users may refer to Customizing email content KB for more information on how to perform this manually

            Unassigned Unassigned
            malaaeldin Mahmoud Alaaeldin (Inactive)
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              Created:
              Updated:
              Resolved: