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  1. Jira Platform Cloud
  2. JRACLOUD-62053

Ability to add approval feature to JSW and JWM projects' workflows

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

       
      Atlassian Update – October 2025
      Hi everyone,

      As always, thank you for watching, commenting and engaging with us on this ticket.

      We're happy to announce that as of today Approvals is now available in all Company managed projects (CMP) both business and software for Jira cloud premium customers. To learn more please check out the community article here or watch this quick demo of how to set up and use approvals in CMP projects. Note this means that approvals is available for all project types in Jira excluding team managed software projects.

      We'll leave this ticket open for a while to gather feedback on the new experience before closing it and creating more nuanced tickets if there's still outstanding feature requests you'd like to raise.

      Thanks again for your patience and support

      Ben - Product Manager, Jira.

      Problem Definition

      As per configuring JIRA Service Desk Approvals, at the moment, the Add Approval feature can only be used for Service Desk project and it is not possible to use it with Software or Business project.

      Suggestion

      It would be great if we can have the Approval feature for Software and Business project as well like what we have for Service Desk project.

      Workaround

              890ac0d53027 Ben Payne
              nhassan Nur Asnida Hassan (Inactive)
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                Created:
                Updated: