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Type:
Suggestion
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Resolution: Duplicate
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Component/s: None
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None
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7
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
If an instance has Service Desk, users can add customer portal-only users as reporters of tickets in Software and Core projects. This can be problematic, and can cause confusion among other users, as portal-users should be completely restricted to Service Desk projects. If possible, I believe we should remove that ability from the product.
- duplicates
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ID-8128 Limit User Picker to members of certain groups/roles in System Fields in Jira Software, Jira Work Management, JIRA Service Management and Atlas
- Gathering Interest
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JRACLOUD-81318 Hide or filter out portal only users (JSM Customers) who don't have Jira application access to appear on assignee, reporters, project lead, request participants, user picker and project roles list
- Gathering Interest
- is related to
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JRASERVER-60427 Remove ability to add portal user as reporter
- Closed
- mentioned in
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