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  1. Jira Cloud
  2. JRACLOUD-60427

Remove ability to add portal user as reporter

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If an instance has Service Desk, users can add customer portal-only users as reporters of tickets in Software and Core projects. This can be problematic, and can cause confusion among other users, as portal-users should be completely restricted to Service Desk projects. If possible, I believe we should remove that ability from the product.

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          duplicates

          Suggestion - ID-8128 Limit User Picker to members of certain groups/roles in System Fields in Jira Software and Jira Work Management and JIRA Service Management

          • Gathering Interest

          Suggestion - JRACLOUD-81318 Don't show users (or Portal Only Customer) who doesn't have Jira application access to appear on assignee, reporters and project roles list

          • Gathering Interest
          is related to

          Suggestion - JRASERVER-60427 Remove ability to add portal user as reporter

          • Closed
          mentioned in

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              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
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                Created:
                Updated:
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