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  1. Jira Data Center
  2. JRASERVER-60427

Remove ability to add portal user as reporter

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    • Resolution: Won't Do
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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      If an instance has Service Desk, users can add customer portal-only users as reporters of tickets in Software and Core projects. This can be problematic, and can cause confusion among other users, as portal-users should be completely restricted to Service Desk projects. If possible, I believe we should remove that ability from the product.

              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
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