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  1. Jira Platform Cloud
  2. JRACLOUD-4665

Need to persist Mail Queue Items

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    • 4

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Currently, the Mail queue items dont survive an application restart.

      The mail queue service recently got stuck with close to 1000 mails in it. (Not sure why - but something to do with our smtp server going down a week ago - the oldest mail queue items matched the smtp server crash date)

      In order to rectify it, we had to restart the server - but in doing so we lost all the mails... grr!

        1. screenshot-1.jpg
          screenshot-1.jpg
          212 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Platform Cloud'
            1. Jira Platform Cloud
            2. JRACLOUD-4665

            Need to persist Mail Queue Items

            XMLWordPrintable

              • 4

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

                Currently, the Mail queue items dont survive an application restart.

                The mail queue service recently got stuck with close to 1000 mails in it. (Not sure why - but something to do with our smtp server going down a week ago - the oldest mail queue items matched the smtp server crash date)

                In order to rectify it, we had to restart the server - but in doing so we lost all the mails... grr!

                  1. screenshot-1.jpg
                    screenshot-1.jpg
                    212 kB

                        ohookins@atlassian.com Oliver Hookins (Inactive)
                        3b1ae0ec93c9 Nick Minutello
                        Votes:
                        53 Vote for this issue
                        Watchers:
                        40 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            ohookins@atlassian.com Oliver Hookins (Inactive)
                            3b1ae0ec93c9 Nick Minutello
                            Votes:
                            53 Vote for this issue
                            Watchers:
                            40 Start watching this issue

                              Created:
                              Updated:
                              Resolved: